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SERVICES

Our services cover the whole gamut of property management, starting from simple, ad-hoc support requirements for small households, right up to large scale, structured, facility management services for large establishments.

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Our facilities management offerings span the complete spectrum of services relating to ongoing management and upkeep of an establishment:

  • Janitorial/house-keeping

  • Manpower supply

  • Industrial production support

  • Waste management

  • Electrical maintenance (A/c, power)

Our resources are recruited based on their specific vocational skillsets, and are trained in the latest methodologies in those areas.  Combined with work philosophy driven by service-mindedness, Vivikura represents the best combination of services at the best cost that a property manager can look forward to.

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An ambient working environment ensures that the people working there are most productive.  House-keeping services are essential to creating such an environment.  The most visible impact of an efficient house-keeping service lies in the cleanliness and orderliness of the office environment.  Yet, the house-keeping service itself needs to remain invisible.

Vivikura is committed to guaranteeing a safe and ambient working environment to all clients.  We have invested in state of the art house-keeping infrastructure such as:

  • Efficient and noise-freeequipment for indoor premises cleaning, vacuuming

  • Equipment for outdoor maintenance lawn-movers, sprinklers

  • Maintenance equipment that incorporate operator safety and hazard protection

Vivikura offers the best in class services across multiple industry verticals by adhering to a robust services delivery model.  Our services delivery model integrates key functions, processes and technologies so as to ensure high operational efficiency, continuous improvement, reduced down time, thereby maximizing operational efficiency.

All our housekeeping are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of  trained resources, state of art equipment, eco friendly cleaning products and proven processes. The results are a superior quality performance levels while adding tangible business benefits and value to the ecosystem.

Our expertise and experience  in providing the best in class commercial cleaning services 24/7 -365 days extend to all type of facilities, namely industrial, academic, commercial and residential: IT parks,  campuses of educational institutions, commercial complexes, hospitals, factories/industrial units, hotels, banks & financial institutions, sports complexes, warehouses. Etc.

Services Standards Classification

Vivikura believes in matching cleanliness standards in housekeeping to the ultimate end use of the premises.  In common work areas, the emphasis is on cleanliness, whereas in certain other areas, the emphasis is on hygiene.  Vivikura has accordingly designed three categories of services:

Universal standard: Applies to general work areas, where the emphasis is to maintain them in standard cleanliness and accessibility levels.  Areas which fall under this category would include common office areas, utility zones, fire exits, stairways, parking zones and external areas

Business standard: Applies to important corporate work areas, where the emphasis is high standard of cleanliness and visual appeal.  Areas falling under this category include boardrooms, senior management sections, etc.

Health-safety standard:  Applies to areas where hygiene and sterile environment is the emphasis.  Toilets, cafeterias/pantry, vending areas, first aid rooms/medical centres, fall under this category.

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Optimal performance of infrastructure is critical to the business environment. Vivikura ensures that a robust processes and systems are in place to ensure the efficiency, health, safety & environmental well-being of the facilities managed by us.  Our processes for O & M, Planned Maintenance, Predictive Maintenance Planning and Business Continuity Plans ensure 100 % compliance with statutory regulations.  We also work in close coordination with nominated supply partners, sub contractors ensuring their optimal performance while cross mapping all processes and systems with the client’s quality management systems like ISO 9001, ISO 14001, OHSAS etc.

Ambient working environment is much more than a clean working environment; it also includes proper functioning of electrical utilities and related infrastructure.

Vivikura’steam of trained resources are fully equipped to handle:

Electrical and Mechanical Maintenance

 Maintenance of Air-conditioning systems, Backup power systems (gensets), Electrical utilities, Communication systems (EPABX etc)

Building Management Solutions

 Installation and upkeep of Access Control Systems, CCTV Systems, Fire-alarm Systems

Plant Maintenance Services

 Mechanical, Electrical and Plumbing services, HVAC operations and maintenance services, industrial fire safety systems, civil and carpentry services

Our O&M personnel are certified by industry bodies representing their respective trades, and bring with them a rich experience in their respective domains.

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Vivikura is known for its service delivery, commitment and quality assurance, and has become the name to reckon in the security services industry since its inception.  The entire security services workforce is handpicked from the armed forces, law enforcement and paramilitary services.

In this era of heightened awareness of physical security, Vivikura has a fully equipped security force to ensure that the business establishments are secure.  Security services teams of Vivikura are fully equipped to handle physical barrier security of all types.  Our security services include:

  1. Armed security personnel

  2. Ceremonial guards for special occasions

  3. CCTV operations and monitoring

  4. First-aid, firefighting, and emergency response services

Our pest control services strive to keep out unwelcome ‘guests’ to your workplace or home: pests!  Different pests call for different approaches in eradicating them.  Be it a home or office, Vivikura has the expertise to control the loss and damage to productivity caused by pets.

Vivikura has delivered efficient pest control services in

  • Food processing industry

  • Hospitality

  • Business Centres

  • Commercial establishments

All our pest control engagement begin with an assessment of the house-keeping requirements of the premises, followed by a custom measurement of the level of pest infestation.  Based on the nature of pest infestation, Vivikura will come out with a comprehensive, time bound pest eradication process.

Vivikura has established processes for residential pest control, as well as pest control in commercial establishments.

Residential Pest Control

Residential pest control process begins with a site inspection by a highly trained Vivicura Pest Control Technician.  The objective of this visit is to identify existing and potential causes for infestation by pets.

The site assessment gives residential users a complete picture of the possible entry points of pests, and how they can be plugged.

The pest control processes put in place by Vivikura technicians will ensure control of common residential pests such as:

  • Cockroaches

  • Mosquitoes

  • Crawlers

  • Ants

  • Spiders

  • Rodents

  • Bedbugs, termites and woodborers

Commercial pest control

Given the size and nature of use of the commercial establishment, Vivikura technicians perform a detailed assessment of the pest control requirements of the commercial establishment.  Although the nature of pests are largely similar when it comes to commercial establishments, the approach to eradication and ongoing upkeep is different in this case.

Vivikura personnel provide clients with a detailed monthly pest control regimen, which the client can roll out directly in their establishment.  If the client so desires, Vivikura can also enter into a pest control agreement for a specified period.

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Vivikura is known for its service delivery, commitment and quality assurance, and has become the name to reckon in the security services industry since its inception.  The entire security services workforce is handpicked from the armed forces, law enforcement and paramilitary services.

In this era of heightened awareness of physical security, Vivikura has a fully equipped security force to ensure that the business establishments are secure.  Security services teams of Vivikura are fully equipped to handle physical barrier security of all types.  Our security services include:

  1. Armed security personnel

  2. Ceremonial guards for special occasions

  3. CCTV operations and monitoring

  4. First-aid, firefighting, and emergency response services

payroll-solutions

The staffing and payroll service offering from Vivikura takes care of all the standard administrative functions within the realm of human resource management.  Vivikura has all the necessary expertise to provide staffing support that takes care of both core and non-core functions such as:

  • Administrative personnel

  • Finance and Accounting professionals

  • Statutory compliance experts

Vivikura has also established tie-ups with major payroll solutions providers to help assist clients with rolling out payroll software solutions to take care of all their payroll processing needs

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Garden and Lawn landscaping design

 Our team of landscaping experts is capable of supporting all requirements starting from aesthetics design to ongoing maintenance.  Our services under this category include:

  • Landscape design

  • Lawn planting and ongoing care

  • Turf installation, including artificial turf

Business Support Services

 We specialize in providing business support services such as:

  • Staffing: for all ad-hoc as well as long term staffing requirements

  • Administration outsourcing: Dedicated personnel capable of taking up admin tasks such as:

  • Comprehensive personnel record keeping (personal folders) that meet customer’s internal reporting requirements while ensuring 100% compliance with local labor laws

  • Preparing and submitting all required legal filings and registrations such as ESI, PF, so as to reflect employees current employment status

  • Recording and monitoring of employees working time, including overtime and night shifts

  • Registration, monitoring and accounting for annual vacations and other absences including, unpaid leaves, child care / maternity leaves, sick leaves, special leaves, and others

  • Preparing, recording and archiving of work contracts and amendments, employment certificates and other mandatory documentation relating to the probationary period, contract start, duration of employment and termination

  • Auditing the existing validity of, and planning for, fire, health and safety training (BPH),

  • Representation, assistance and cooperation with public administration institutions, including inspections and audits by the Inspector of Factories, National Labor Inspectorate and the tax authorities

Ad-hoc civil work and fit-outs

 Vivikura resources are fully equipped to take up ongoing civil works for need based requirements that come up from time to time on both residential and commercial properties.  Services under this category include:

  • Erecting fixtures for office/residential interiors

  • Modifications to existing construction arrangements to suit ad-hoc needs

Space Management

Space management is an important aspect of ongoing administration that ensures optimal use of office space so as to maximize usage of existing floor space.  While maximizing floor space  utilization, it is also important to ensure ergonomics and productivity are not affected.

Vivikura’s services in space management include:

Installation and maintenance of open-plan-office solutions

Upkeep  and ongoing modifications of seating arrangements and equipment placement within offices